phonetastic

1 definition found

phonetastic - Free On-line Dictionary of Computing (26 May 2007) :

  Phonetastic
  
     <communications> A CTI product from Callware.  Phonetastic
     employs if-then rules and customer records to tell those
     receiving calls who is calling (based on ANI and DNIS) and
     to determine how the call should be routed, e.g. to a certain
     sales representative or to the general sales department;
     receive high-priority treatment; receive a fax-back, etc.
  
     (1996-12-08)